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Interactive, Personalized Video Bill with Navigation – Universal Power & Light

PersoniCom personalized video bill example, highlighting the use of navigational capabilities. Universal Power & Light, a major residential and commercial power utility, allows logged-in customers to view video billing statements powered by PersoniCom. The variable videos include customer balances, due dates and other account details, allowing the utility to proactively explain charges to each subscriber via this straight-forward, personalized experience. The customer can view the entire video, or navigate directly to specific areas of interest via in-video interactive PersoniCom buttons. The outcome is reduced customer support costs and customer churn, together with improved customer satisfaction and opportunities to sell in additional features and services.

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U.S. Patent # 7,206,390 and 7,382,867
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  • Home
  • Company
  • Technology
  • Solutions
    • Personalized Interactive Video
    • On Demand Messaging
    • Social Media Messaging
    • eVideo and eVoice
    • Telephone Messages
    • Variable Media Mail
    • Solutions by Industry
      • Healthcare
      • Telecom and Utilities
      • Insurance and Financial Services
      • Consumer Products
      • Advertising and Media
      • Sports and Entertainment
      • Charitable Organizations
      • Political
  • Samples
    • Variable Video Samples
      • Variable Video Samples – Full Motion
      • Variable Video Samples – Interactive
      • Variable Video Samples – Motion Graphics
      • Variable Video Samples – Animated
      • Variable Video Samples – Voice Over
      • Variable Video Samples – Holiday and Events
    • Variable Voice Samples
      • Variable Voice Samples – Web Delivered
      • Variable Voice Samples – Telephone Messages
    • Variable Mail Samples
      • Variable Media Mail Samples – Media Embedded
      • Variable Data Print Samples – Mailers
  • Contact Us